Referral Process Group Counseling

“Helping children, adolescents, and young adults access structured outpatient care in their daily lives.”

This page outlines our referral process for our two outpatient service tracks Therapeutic Behavioral Services (TBS) and Mental Health Day (MHD)

Program including who we serve, the structure, and what participants learn.

If you’re a referring professional agency or family member.

How Referrals Work

Step 1

Referral submission
(via Online Form)

Step 2

Eligibility Check & Clinical review

Step 3

Assessment /Treatment Plan

Step 4

Placement in Program
(TBS or Day Program)

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We aim to respond to all referral requests within 24–48 hours

Please note insurance eligibility could take up to 72 hours.
We partner with referring agencies to streamline transitions.

What We Need for Referral

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Heart-In-Hand
For Questions Contact Us

Click Here to view Form
Email: teamadmin@onemetobe.com
Contact: 419.318.8847

Disclaimer

This Process is not a crisis service – if immediate danger, please call 911 or local crisis hotline 988.

Required Information

(client demographics, photo ID, Insurance card, diagnosis, current services, legal status, school reports, behavioral
history, caretaker contact)

Appt. Times are based on the recommendation / placement of Group

In-Person 10am & 2pm Monday - Thursday
4pm (School age) Monday - Thursday

Virtual Monday - Thursday Time-TBA